Privacy Policy

1. Introduction

Tanjung Method ("we", "us", "our") is committed to handling your personal data responsibly. This Privacy Policy explains what personal data we collect, how we use it, how long we retain it, and what rights you have in relation to it. It applies to personal data collected through our website at tanjungm.site, through our contact form, and in the course of our consulting engagements.

For questions about this policy, contact us at [email protected].

2. Data We Collect

We collect personal data in the following circumstances:

Via our contact form: name, email address, phone number, and the content of any message you submit. This data is collected when you reach out to enquire about our services.

During engagements: information you share with us in the course of a consulting engagement, including business details, documents, and information about individuals within your organization where relevant to the scope of work.

Website usage data: anonymized analytics data about how visitors use our website, collected via cookies where you have provided consent. This includes pages visited and approximate geographic location. No personally identifiable information is collected through analytics without your knowledge.

3. How We Use Your Data

We use personal data for the following purposes:

Responding to enquiries: to reply to messages submitted through our contact form and to discuss potential engagements.

Delivering consulting services: to conduct the advisory work agreed under a consulting engagement.

Internal administration: to maintain records of engagements and to comply with applicable legal and financial record-keeping requirements.

Website improvement: to understand how visitors use our website and to make improvements where appropriate, using anonymized analytics data.

4. Legal Basis for Processing

We process personal data on the following legal bases under Malaysia's Personal Data Protection Act 2010 (PDPA) and, where applicable, the EU General Data Protection Regulation (GDPR):

Consent: for marketing communications and optional cookies, where you have given explicit consent.

Contract: processing necessary to deliver services agreed under a consulting engagement.

Legitimate interest: for responding to enquiries and maintaining basic business records where those interests are not overridden by your data protection rights.

5. Data Retention

We retain personal data for as long as is reasonably necessary for the purposes described in this policy:

Enquiry data: retained for 12 months following the last communication, unless an engagement begins.

Engagement data: retained for 7 years following the conclusion of an engagement to meet financial and legal record-keeping requirements under Malaysian law.

Analytics data: aggregated and anonymized data retained indefinitely; no personally identifiable data is retained beyond 26 months.

6. Data Sharing

We do not sell or rent personal data to third parties. We may share data with:

Service providers: third-party tools we use to operate our website and business (such as email services and analytics platforms), bound by appropriate data processing agreements.

Legal requirements: where we are required to disclose data by applicable law or regulatory authority.

7. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or disclosure. These include access controls on systems that hold personal data, encryption for data in transit, and internal policies governing how engagement information is handled. In the event of a data breach that could harm your interests, we will notify you and the relevant authorities in accordance with applicable law.

8. Cookies

Our website uses cookies. See our Cookie Policy for a full explanation of which cookies we use, why we use them, and how you can manage your preferences.

9. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia) and, where applicable, the GDPR, you have the following rights in relation to your personal data:

Right to access: you may request a copy of the personal data we hold about you.

Right to rectification: you may request that inaccurate personal data be corrected.

Right to erasure: you may request that your personal data be deleted, subject to any legal retention obligations.

Right to object: you may object to the processing of your personal data in certain circumstances.

Right to withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at [email protected].

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

11. Children's Privacy

Our services are directed at business organizations and professional individuals. We do not knowingly collect personal data from individuals under the age of 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Where changes are material, we will make reasonable efforts to notify affected individuals. The date at the top of this page reflects when the policy was last updated. Continued use of our website or services after an update constitutes acceptance of the revised policy.

13. Contact

Tanjung Method
Level 19, Menara Maxis, Kuala Lumpur City Centre, 50088 Kuala Lumpur

Email: [email protected]